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31.03.2025
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AI Making Field Service More Proactive, Intelligent, ISG Says
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Two-thirds of enterprises will be using AI to manage field service operations by 2028, tightening control over the many variables involved in providing on-site customer support, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
The ISG Buyers Guides™ for Field S...
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31.03.2025
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ISG Announces 2025 ISG Paragon Awards™ ANZ Finalists
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced the finalists for the 2025 ISG Paragon Awards™ ANZ, which recognize innovative sourcing partnerships that help enterprises leverage technology to make a significant and lasting impact on their businesses.
A total of 45 nomin...
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28.03.2025
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ISG to Assess Workplace Services, Solutions Shaped by AI
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study evaluating providers of workplace services and solutions to meet the evolving needs of employees in the age of AI.
The study results will be published in a series of comprehensive ISG Provider Lens™ reports gea...
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20.10.2025
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27.03.2025
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AI Shakes Up Mainframe Strategies in U.S. Public Sector
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State and local governments in the U.S. are reevaluating mainframes as strategic assets and revisiting choices between reengineering and cloud migration, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens™ Main...
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26.03.2025
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Brazilian Firms Accelerate Innovation With Providers’ Help
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A growing number of enterprises in Brazil are investing in digital innovation services to gain the competitive benefits of new technologies, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens™ Digital Business...
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26.03.2025
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In the Age of AI, Mainframe Modernization Crucial for European Firms
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Facing cost pressures, skills shortages and increasing regulation, European enterprises are leveraging service providers to modernize their mainframes and integrate them with cloud platforms to drive AI innovation, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology...
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25.03.2025
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U.S. Firms Embrace GenAI to Migrate, Update Mainframes
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U.S. enterprises are adopting GenAI-based services both to migrate mainframe workloads to the cloud and to keep their legacy systems productive, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens™ Mainframe — S...
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21.03.2025
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AI Becoming Essential to HCM, ISG Says
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AI is becoming a core requirement for human capital management (HCM) and employee engagement, with two-thirds of enterprises expected to need AI-enabled capabilities in their HCM systems by 2027, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
The ISG Buyers G...
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20.03.2025
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Enterprises to Boost AI and Data Analytics Skills in Global Capability Centers: ISG Study
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New survey research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) finds the majority of enterprises plan to leverage AI in their global capability centers (GCCs) so those centers can take on higher-value work.
The newly released ISG Market Lens™ 2025 Global Capability Centers Study fi...
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19.03.2025
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Asia Pacific Utilities Modernize Grids to Meet Rising Demand
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The power and utilities industry in Asia Pacific is increasingly investing in AI and other digital technologies to address operating challenges arising from increased power consumption and renewable energy development, according to new research reports published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technolo...
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18.03.2025
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Industry 4.0 Gaining Momentum in Europe
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The digital revolution continues to transform Europe’s manufacturing landscape, with Industry 4.0 initiatives gaining momentum, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider Lens™ Manufacturing Industry Service...
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17.03.2025
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Industry-First Agentic AI Services Study Bolsters Broad ISG Portfolio of AI, Analytics Provider Research
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers of agentic AI services, which help companies use autonomous AI agents to enhance decision-making, streamline processes and accelerate innovation.
The 2025 ISG Provider Lens™ Agentic AI Servi...
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13.03.2025
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European Utilities Invest in Software, Services, AI to Meet Changing Energy Challenges
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The European power and utilities industry is undergoing a profound transformation in the face of increasing needs for energy security, sustainability and affordability, according to new research reports published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The Russia-Ukraine...
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12.03.2025
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North American Utilities Looking to Software, Services to Address New Demands
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Electric utility companies in North America are adopting new infrastructure, software and services to meet the growing need for sustainability while maintaining reliable energy delivery over aging power grids, according to new research published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and a...
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11.03.2025
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ISG Xperience Summit to Explore AI-Powered Experience Transformation
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Leaders with PNC Bank, Barclays, Comcast, SoulCycle, Expedia, AGCO, Acenda Integrated Health, Autocar Trucks and other companies will join the ISG Xperience Summit, March 25–26 at the Westin Times Square in New York, to share strategies for driving experience-led transformation with AI and other new technologies.
Hosted by global AI-centered tech...
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10.03.2025
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ISG First to Combine Software, Services Research to Guide Enterprise Digital Transformation
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, said today it is introducing a first-of-its-kind approach to helping enterprises evaluate and choose the best software and supporting services to drive their digital transformations.
Starting with the simultaneous publication this week of i...
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06.03.2025
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Information Services Group Announces Fourth-Quarter and Full-Year 2024 Results
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced financial results for the fourth quarter and full year ended December 31, 2024.
Commenting on the results, Chairman and CEO Michael P. Connors said: “We delivered a strong fourth quarter, beginning with the sale of our autom...
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04.03.2025
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Europe’s Demand for Digital Sustainability Solutions on the Rise
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Despite economic uncertainty and cost pressures, Europe’s demand for digital solutions that improve sustainability and governance continues to grow, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider Lens™ Sustainab...
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Nominations Open for 2025 ISG Women in Digital Awards
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced that nominations are open for the fourth annual ISG Women in Digital Awards program, recognizing exceptional leadership among women.
“ISG is pleased to open the nominations for the 2025 ISG Women in Digital Awards,” said Mi...
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03.03.2025
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ISG Says Low Satisfaction Scores for AI Services Reflect ‘Growing Pains’ as Enterprises Struggle with Adoption
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Services related to AI and specifically generative AI often fell short of enterprise expectations in 2024, according to a new report from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The ISG Star of Excellence™ CX Insights Report for 2024, an annual review that sheds light on what en...
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28.02.2025
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ISG Names Samuel L. Molinaro Jr. to Board of Directors
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today named Samuel L. Molinaro Jr., a senior financial services industry executive, to its board of directors. Molinaro will join the board effective March 14.
Molinaro has more than 30 years of senior-level experience in the banking and f...
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27.02.2025
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U.S. Firms Push Ahead on Sustainability, ESG Amid Changes
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Companies in the U.S. plan to keep investing in digital initiatives for sustainability and ESG despite political change and uncertainty, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider Lens™ Sustainability and E...
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27.02.2025
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Oracle Services Power IT Modernization in Asia Pacific
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A growing number of enterprises in Asia Pacific are seeking Oracle ecosystem services to help them carry out digital transformations to remain competitive in rapidly changing markets, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
T...
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26.02.2025
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Multicloud Trend Leads Brazilian Companies to Oracle
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Many enterprises in Brazil are adopting Oracle Cloud Infrastructure (OCI) as part of a widespread migration to multicloud environments, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider Lens™ Oracle Cloud Ecosyste...
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26.02.2025
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Oracle Becoming Major Cloud Player in Europe
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Enterprises in Europe are increasingly adopting Oracle cloud and AI solutions to meet their digital transformation, regulatory compliance and sustainability goals, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider...
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25.02.2025
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Brazil’s Healthcare Industry Modernizes to Improve Care, Reduce Costs
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Healthcare companies in Brazil are rapidly adopting innovative technologies to improve both the quality of healthcare and access to it, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider Lens™ Healthcare Digital Se...
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24.02.2025
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Enterprise Cloud Trends Fuel Oracle Cloud Growth in U.S.
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Enterprises in the U.S. are increasingly using cloud-based Oracle applications and infrastructure as the company competes with the major hyperscale cloud operators, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provide...
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21.02.2025
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ISG to Evaluate Life Sciences Service Providers Worldwide
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining service providers offering industry-specific expertise, strategic advice and technology support to life sciences companies worldwide.
The study results will be published in a comprehensive ISG Provide...
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21.02.2025
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European Firms Relying on Managed Network Services to Drive Business Transformation
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Enterprises across Europe are increasingly turning to managed network services providers to advance their digital transformation agendas, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider Lens™ Enterprise Managed N...
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19.02.2025
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GenAI Fuels Enterprise Analytics Progress in Brazil
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Enterprises in Brazil are making significant advancements in the use of AI as their data management and analytics capabilities mature, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider Lens™ Advanced Analytics and...
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18.02.2025
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New ISG Positioning Emphasizes Firm’s Key Role in Advising Clients on AI Amid Rising Demand
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Amid rising demand for AI advisory and platform services, Information Services Group (ISG) (Nasdaq: III) said today it is positioning itself as an “AI-centered” firm to reflect the expanding role it plays in helping enterprises adopt AI at scale to drive greater levels of innovation and efficiency.
“For more than two years, since the advent of Ge...
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14.02.2025
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AIOps, FinOps Crucial to Multicloud Use in Switzerland
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Enterprises in Switzerland increasingly are taking a cloud-native approach to managing data and workloads on public cloud infrastructure, and are demanding AIOps and FinOps capabilities from their providers to automate operations and control costs, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III)...
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13.02.2025
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ISG Certified as ‘Great Place To Work’
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, today announced ISG India has been recognized for the sixth consecutive year as a “Great Place to Work” by the Great Place to Work® Institute.
The ISG Center of Excellence in Bangalore, India, where more than 600 employees provide critical sup...
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13.02.2025
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AI-Driven Cloud Expansion, Cost Reduction Clash in France
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Enterprises in France are facing competing pressures, prompting them to reassess their public cloud investments to balance the need for AI-driven innovation and cost optimization, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024...
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ISG Case Study Research Recognizes 50 Providers for Best-in-Class Work with Enterprise Clients
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, said today it has recognized 50 technology and business services providers for their best-in-class engagements with enterprise clients based on submissions received during 2024 for the ISG Case Study Research program.
The standout case studies...
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11.02.2025
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ISG to Assess Automotive and Mobility Providers Worldwide
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining the ecosystem of technology service providers supporting the global automotive industry.
The study results will be published in a series of comprehensive ISG Provider Lens™ reports, called Automotive and...
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10.02.2025
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ISG to Evaluate Aerospace and Defense Solutions Providers
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining providers of engineering, design, logistics and other services supporting the aerospace and defense industry.
The study results will be published in two comprehensive ISG Provider Lens™ reports, called A...
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07.02.2025
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ISG to Announce Fourth-Quarter Financial Results
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, said today it will release its fourth-quarter financial results on Thursday, March 6, 2025, at approximately 4:15 p.m., U.S. Eastern Time.
The firm will host a conference call with investors and industry analysts at 9 a.m., U.S. Eastern Time,...
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06.02.2025
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ISG to Assess Google Cloud Partner Ecosystem
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study evaluating service providers supporting enterprise use of Google Cloud Platform (GCP) for AI and other workloads.
The study results will be published in a series of comprehensive ISG Provider Lens™ reports, called...
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06.02.2025
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AI, Data Tools Shape Brazilian Sustainability Strategies
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Many enterprises in Brazil are directing technology investments toward environmental sustainability and partnering with service providers to identify and mitigate potential effects of climate change, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and adviso...
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05.02.2025
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ISG to Evaluate Global SDN Services and Solutions
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining providers of software-defined networking (SDN) services, including AI-driven network optimization.
The study results will be published in a series of comprehensive ISG Provider Lens™ reports, called Netw...
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05.02.2025
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Australian Firms Step up ESG Efforts for Compliance, Profit
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Enterprises in Australia are accelerating investments in technology, including AI, to improve their environmental and social sustainability and corporate governance, motivated by both business and compliance concerns, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology r...
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04.02.2025
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ISG to Assess Private/Hybrid Cloud, Data Center Providers
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining service providers supporting commercial enterprises and U.S. public sector organizations looking to deploy their workloads across a combination of private and public cloud environments.
The study results...
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03.02.2025
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ISG to Assess Snowflake Ecosystem in U.S. and Europe
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining service providers that support the Snowflake data warehouse and its ecosystem.
The study results will be published in two comprehensive ISG Provider Lens™ reports, called Snowflake Ecosystem Partners, sc...
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03.02.2025
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Most German Enterprises Use Multiple Public Cloud Platforms, ISG Report Finds
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Enterprises in Germany are increasingly deploying workloads on two or more public cloud platforms at once, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Multi Public Cloud Services report for Germany finds a...
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Data, AI Take Center Stage in U.S. Healthcare Modernization
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Healthcare organizations in the U.S. are eagerly adopting emerging digital technologies as data becomes a critical strategic asset, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Healthcare Digital Services r...
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ISG Study Says Integrated Business Planning Adds Value to Enterprise Budgeting
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A new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says only one out of four finance, planning and analysis (FP&A) business units will adopt integrated business planning by 2027, despite its ability to help enterprises plan, budget, report and analyze faster and more a...
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AI and ML Shake Up North American Manufacturing
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Manufacturing enterprises in North America are investing in new technologies and services to compete during a period of significant change, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Manufacturing Industr...
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Intelligent Automation Brings Enhanced Efficiency to European Enterprises, ISG Study Finds
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The rise of generative AI (GenAI) and agentic process automation are driving demand for responsible AI frameworks and transforming how businesses in Europe operate, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Le...
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GenAI, Tight Budgets Boost Cloud Services Demand in Brazil
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A growing number of enterprises in Brazil are investing in public cloud services, often to address the challenges of developing generative AI capabilities while reducing IT costs, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024...
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Enterprises in Europe Leveraging Cognitive AI for Data Insights, ISG Study Finds
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Enterprises in Europe are adopting cognitive AI principles to revolutionize operations and planning and foster a culture of AI-enabled decision-making, say new research reports published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Advanced Analytics...
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ISG Study Finds AI Boosts Business Service Automation at U.S. Enterprises
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Enterprises in the U.S. are changing the way they automate business services to take advantage of rapid advancements in AI, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Intelligent Automation Services repor...
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ISG to Assess Providers of Cybersecurity Services
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Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining service providers helping enterprises and U.S. public sector organizations navigate a cybersecurity landscape made increasingly complex with the integration of AI into daily operations.
The study results...
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AI, Cloud and 5G Are Reshaping Telecom, Media and Entertainment Delivery Models in EMEA: ISG
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A new research report by leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III), says AI adoption, cloud migration and 5G deployment are driving significant transformation in the telecom, media and entertainment (TME) industry in Europe.
The 2024 ISG Provider Lens™ Telecom, Media and Entertainment Ind...
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AI Transforming European Insurance Industry: ISG
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An unpredictable global environment and advancing AI and intelligent technologies are driving fundamental shifts in the risk landscape and insurers’ relationships with clients and regulators in Europe, says a new research report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024...
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AI Transforming ERP Software Systems, ISG Says
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Artificial intelligence in all its forms, including GenAI, natural language processing, agents and agentic devices, will revolutionize enterprise resource planning (ERP) systems and the ways individuals and enterprises work with the software by 2027, a new research report from leading global technology research and advisory firm Information Servic...
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23.01.2025
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Enterprises Adopting AI-Powered Revenue Performance Software, ISG Says
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New research from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says enterprises will increase the use of AI in their revenue performance management (RPM) platforms over the next two years to expedite time-to-value and deploy more effective revenue performance plans.
The ISG Buyers Guides for...
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22.01.2025
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Asia Pacific Tech Services Market Fueled by Strong Demand for Managed and Cloud Services in Q4: ISG Index™
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Asia Pacific’s market for IT and business services was fueled in the fourth quarter by double-digit growth in cloud and managed services, driven in part by growing demand for AI, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The As...
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Americas Demand for IT, Business Services Hits Record High in Q4, ISG Index™ Finds
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The Americas market for IT and business services hit a record high in the fourth quarter, powered by large managed services contracts and surging, AI-driven demand for cloud services, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
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Insurers Embrace AI Innovations in Australia, New Zealand
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Insurance companies in Australia and New Zealand continue to invest in new technologies and services, including AI, to become data-driven, digital-first organizations, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
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